After a decade of experience in tourism industry within Thailand and neighboring countries, Oriental Escape’s founder, owner and current managing director have established the company in 2005. It was one example of a one-man company where the founder was responsible for the whole operating process and the back-office paper works. Oriental Escape’s office then is not more or less a home office where the MD and the co-founder operated themselves on all chords and tasks. This enabled them to experience and understand the whole process and all functions of the company.
The main reason for the founder to establish the new business is the way he saw to urge for the local business to cope with the changing world. The customers’ behaviours of vacation planning were shifting to the new paradigm at that time, which was from booking through travel agents to booking directly with the operators in each country they were planning to visit. The website and web-based reservation platform came to play a vital part and Oriental Escape was established on that basis. The online booking channel drew customers from all over the world and all of them were treated equally.
The company is getting firm and more stable in financial term over time and that made the investment possible. These investments drew more companions and peers, who the founder know from the previous travel experience. They came to join the company as the confidence in the backroom was getting higher every time passed. This created a greater volume and variant of services. The brought the company and its website to the higher rank and it became the dominant force of Thailand domestic travel agencies nowadays.